Frequently Asked Questions

What will the Xplore Urban Adventure Race be like?

Fun, Challenging, Active, and Social!!!

Here's some more details: 

Before the race:

The fun will begin days before the race even starts!  Registered teams will be sent clues to help them narrow down where the "Access" will be (a location in the city that will get you access to all of the race checkpoints).  Start your team from anywhere you think has the best advantage, such as at a transit stop, in your hotel room with maps laid out, or on the corner ready to run!  In our mobile app just before the race, teams will be posting fun pictures of themselves getting ready to start from around the city. 

Our Race HQ (headquarters) will send you the final "Access" clue right as the race begins.  Find the Access and pull up the race website.  Solve custom-designed clues about race checkpoints to figure out the locations your team has to get to. Clues challenge your team via puzzles, multi-media, local knowledge and everything in between. 

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During the race:

Travel with your team to the checkpoints on foot or use public transit.  You'll visit hidden corners of the city, discover historic treasures, and gain appreciation for the unique beauty in the urban landscape.  Much like a one-day version of The Amazing Race, being savvy traveling around the city, and working together to find each location, will get your team ahead of the competition.

As a team, complete the challenges at the checkpoints or any that are on-the-go, and decide which one will be your 1 designated skip.  The challenges will vary by city but are often wild, fun, and memorable, and will likely incorporate local businesses, creative technology, and your team's keen abilities.  Challenges are often very social, so you'll find yourself interacting with locals or even other teams throughout the race.

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After each checkpoint or challenge, submit the picture or video to our race headquarters. Xplore is a high-tech race so be aware that teams may be required to utilize or submit pictures and/or video via the internet, apps, email, or text messaging on race day.  Make sure someone on your team has a device with these capabilities before registering.

The top 3 teams to finish the required number of checkpoints or challenges will win prizes, and the top 25 teams will receive points towards a season-long leaderboard and growing cash prize.  For more details on the only leaderboard in Urban Adventure Racing click HERE or see the FAQ about it below.   

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After the race:

Once finished, teams meet up at a designated after-race venue (often a brewery, restaurant or sports bar) to hang out with other teams, and take advantage of food and drink specials for racers.  This is a great chance to meet other fun urban adventure racers and start planning your team's next race! 

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How much does it cost?

Our new mobile racing experience has enabled us to provide a high-quality experience at a very affordable price for everyone. Register early to get the best prices available!

 

Racing on a Team:

Up to 4 weeks before Race Day: $25/person

Between 4 weeks and 1 week before Race Day: $35/person

Within 1 week of Race Day: $45/person

During the registration process you can also purchase our custom Urban Racing graphic t-shirt for $15 or our custom designed decals of your city for $2.50 and they'll arrive at your house before Race Day.  Based on feedback from racers throughout the industry we lowered our prices significantly by making the shirt optional.  For those that love to get race swag you can purchase our awesome gear and pay what most other races charge (or even less). Or if you have a drawer full of race shirts and would rather put that extra money towards a celebratory post-race outing with your friends then we've made that possible.  

 

Racing Solo:

Up to Race Day: $50/person

 

Season Pass:

Up to Race Day: $75/pass

* see details of our Season Pass further below in our FAQ's


What type of transportation can we use during the race? 

During the race your team is only allowed to travel on your own physical ability (legs, wheelchair, stroller, etc) or on public transportation such as Buses, Subway, Tram/Trolley, etc.   

You are not allowed to take private, personal, or community "shared" transportation including Taxi, Bikes, Pedicab, Horse-Drawn Carriage, Sight-Seeing Tours, Private Vehicle, Skateboards, Rollerblades, BikeShare and CarShare programs, etc.  Any use of these will most likely be documented by another team or an undercover staff member and you will be immediately disqualified from the race. 

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How far is the race route? 

Actual distance you travel on foot will vary on a number of factors, but most teams will end up traveling between a 5k and 10k total distance (or roughly 3-6 miles).  Since there is no designated route, and you're not traveling to the checkpoints in any numerical order, it will depend a lot on your ability to solve the clues and pin point their locations accurately, as well as how efficiently you travel between locations.  Some teams will rely heavily on public transportation and not travel very far at all on foot, and some teams will decide to walk/run the entire day and would obviously do a lot more miles on foot.  Neither option is guaranteed to be faster than the other.  Our race engineers take strategy, public transit routes, and total distance into account when planning out the checkpoint locations to create a balanced and level competition regardless of your means of travel.  


How many people can I have on my team?

Team registration consists of 2-7 racers.  This enables our race headquarters to manage checkpoint verification and validate the registered racers on every team.  There is also the option of racing solo, which no other urban racing company provides.  We tend to encourage racing as a team just because we believe everything is better with a group of fun people.  Our race engineers design each race so that some challenges will be easier or faster to complete for teams of larger size and some would be easier or faster to complete with a smaller group.  This creates a level playing field so don't worry about how the size of your team will effect your ability to win, just make sure you have a fun group!    

To register your team click the "Create A Team" button on the registration page.  Once registered, other members will then just need to click the "Join A Team" button and search for your team name.  You can manage details about your own registration by logging into your Eventbrite account, or you can manage your team details by clicking the "Manage Your Team" button on the registration page.  


Can our team split up during the race to cover more ground?

Your team must stay together when traveling from one checkpoint or challenge to another.  The only time a team can temporarily separate is once you've all arrived at a location and you're looking for a specific object.  For instance, you all arrive at a sculpture garden and your task is to find a specific statue in the large garden.  You can split up to find the statue and then will need to all come together for the picture or video validation. 


Will I be able to use your mobile app and what will the whole mobile racing experience be like?

For more details on our new mobile app and our transition to a mobile racing model you can check out our App webpage HERE or our blog post about it HERE!


How do I find my bib number and how do I display it on Race Day?

When you register for an Xplore Race you will be asked to assign yourself a 3-digit race bib number during the registration process.  You can choose any 3-digit number you'd like.  If you forget this number when it comes time to prepare for the race you can log back into your Eventbrite account and click on "View Order" under the Xplore Race you're competing in.  This will pull up your initial order and you can easily scroll down to see what 3-digit number you registered with.

For more details about our new "Body Marking" method, and how you'll need to display your bib number on race day just check out our blog post all about it HERE.  


Are there ID requirements or an age limit to enter the event?

Participants age 17 and under will need to be on a team with a responsible adult (18+).  Other than that, we encourage racers of all ages.  Kids 5 and under are free and do not need to register but be aware that their involvement in the race is at the sole discretion of their guardian.  If there are any challenges that young kids are not able to do, or don't want to to, we completely understand, and their lack of involvement will not hurt your teams finishing position.  Although we must say, both kids and adults tend to love the Xplore Race and it's a great shared experience for families!   


Can you tell me about the Season Pass?

For $55 you become a part of an elite group of racers.  You receive unlimited registration, for one person, to any XPLORE race nationwide during the current racing season.  You will receive a special race bib that you can bring to every race.  This will be your pass into the race, although you will still need to register with a unique code so that we know you're coming.  

You will also receive our custom urban racing graphic t-shirt, and a high quality city decal for every race you compete in.  

 
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Having a Season Pass and racing in multiple XPLORE cities will improve your chances of climbing the National Points Leaderboard, winning the year-end X-PRIZE, and will give you and your team unmatched life experiences as you explore cities across the country.

*The Season Pass and Unlimited Registration begins at the time of purchase, however, starting this year, if you compete in one race and then decide to purchase a Season Pass we will discount the cost of the Pass to $35. The Season Pass is transferable, but each pass can only be used by one racer at a time.  The Season Pass, like a normal race bib, will need to be worn on the outermost layer of clothing at all checkpoints and in all pictures and/or video.


Can I volunteer at the race? Do I receive anything for helping out?  

In many cities we will be looking for assistance from reliable volunteers to help make the race run smoothly.  Whether you're just not the racing type, or you just would love to be a part of the XPLORE family, we may have something important for you to help with!

Please contact us using the icon below (or email directly at XTeam@XperienceAdventures.com)

You will receive our custom designed urban racing t-shirt, a high quality decal of your city, and lots of love from the XPLORE staff and racers. 


What should I bring to the event?

Depending on the route you end up taking, a team that finishes the race will have probably covered about 6 urban miles.  You should be aware of the weather conditions and temperatures and plan accordingly with clothing, water, and any personal items you'll need for an approximately 2-4 hour race.  

XPLORE is a high-tech race, where teams may be required to take pictures and/or video with a mobile device, utilize the internet, mobile apps, email, and text messaging during the race.  Make sure at least one of your team members will have a device that can utilize these functions before registering.  

A map of the city, pen or pencil, something to take notes on, and a good understanding of the city will give your team a huge advantage.  You should probably carry your ID for emergency purposes but we will not need it as long as you properly registered.  You should also have some cash on you during the race for any water or snacks you choose to buy along the way, in case you did not purchase a public transit pass in advance and suddenly decide you would like to use one, or in case a checkpoint requires your team to purchase a small item.  

Wild costumes or matching team outfits are always encouraged and are guaranteed to improve team comradery!   Most importantly, bring a sense of adventure, and plan to walk away with more great memories than you came with.        


Can I change details about my registration?

Yes, you can manage details about your own registration by logging into your Eventbrite account, or you can manage your team details by clicking the "Manage Your Team" button on the registration page.    

We would encourage you to keep the same team name if you do multiple races to ensure we can keep track of your Leaderboard Points throughout the whole season. 


Is my registration/ticket transferrable?

Yes, you should be able to update the racer details through the Eventbrite registration page by logging into your account.  If you are having trouble you can contact us using the icon below (or directly at XTeam@XperienceAdventures.com)  and we'll help you.


What is the refund policy?

Refunds are typically not able to be provided.  If you have registered and are unable to attend you can transfer your ticket to another racer by changing the racer details in your Eventbrite account.  If you are unable to find someone to transfer the ticket to please contact us and we can provide you with a voucher to another XPLORE event this year, or next year's XPLORE in the same city.  In the rare event that a race needs to be completely cancelled (natural disasters, etc.) the racers will be able to receive a 100% full refund or a voucher for a future race.


Does the race get cancelled for bad weather?

No, unless a natural disaster or State of Emergency creates unsafe conditions.  Urban Racers are some of the toughest people we've met and often a race that takes place in harsh conditions is much more memorable than one that takes place under ideal conditions.  Our staff are weather junkies so we have a pretty good understanding of what to expect as Race Day rolls around.  If stormy conditions are present it is the racers responsibility to seek shelter when they believe it is unsafe to be outside.  In the extremely rare case of truly hazardous conditions being predicted or present Xperience Adventures will make a decision to cancel the race and either offer a refund or provide a voucher for a rescheduled race.


What are the prizes for the top teams?

The Top 3 finishing teams will win monetary prizes.  Our new prize structure is an increasing purse based on the number of registered racers.  We believe the more teams you beat, the more money you should win.  Because of this new model the potential prize money in each city will vary, and the totals for each finishing position may not officially be known until closer to Race Day when registration closes.  

There is no limit to how much the prizes can grow so as the size of our race grows, so will the amount of money that can be won!  Official company checks will be mailed to the Top 3 finishing teams on the first business day after the race and will arrive directly to them within a few days.

Teams that finish in the Top 25 will receive points toward the season-long leaderboard.  This is the only leaderboard of it's kind in the Urban Adventure Racing industry and is featured prominently on our website HERE and described more thoroughly in the FAQ below.  More importantly, you will be in the hunt for the X-Prize, which is a growing cash prize (based on total registered racers throughout the entire season) that gets awarded to the team at the top of the leaderboard at the end of the 2014 season!  Last year, Ed Wagner (Captain) and his team called "Clubedventures" took home the coveted prize and the title of Xplore Champion.  The team that wins the X-Prize will receive the large prize money, will have an end of the season interview featured on our website and social networks, and will have the pride in knowing you were better than hundreds of other teams across the country.


What is the Leaderboard and how does it work?

Our unique Urban Adventure Racing leaderboard (the "XploreBoard") is the only one of it's kind.  Our engineers took months to design the concept, the point system, and the domination factor calculations before launching it in July of 2013.

The XploreBoard is a unique way of encouraging competition and strategy from all teams throughout an entire season, not just during one afternoon at a "Championship" race.  It engages even the most novice of racers, gets teams to travel and learn about multiple cities, and builds awareness and a sense of community within the Urban Adventure Racing network.     

Teams that finish in the Top 25 in each city will receive points towards the season-long X-Prize, a growing cash prize.  The team with the highest point total at the end of the season will win the entire X-Prize and be declared the 2014 Xplore Champion!  You can find the detailed point breakdown on our leaderboard page HERE.


What is the "Domination Factor" on the National Points Leaderboard? 

The Domination Factor is basically a calculation of how dominating your team is, on average, in each XPLORE race.  It is the average time (taken from any Top 25 finish) that your team finished compared to the average finishing time for that course/city. The lower the Domination Factor the more dominant the team.  This number is used as a tie-breaker for teams on the Xplore Leaderboard with an equal amount of points.  


What are the requirements for getting Leaderboard points in multiple cities? 

We have established a Captain-based policy so that teams can race in multiple cities and get points on the Leaderboard.  After your first race of the season, if you decide to race in multiple cities (which over 10% of teams did in 2013) you'll just need to contact us and let us know which of these two options you'll be following:

2 Captain Team:
Teams that decide to have 2 captains will be required to have those 2 captains race together in at least 50% of the races they compete in throughout the season. This enables teams to have some flexibility but also prevents teams from having a captain on the East Coast and one on the West Coast competing in a handful of races each without ever racing together as a "team".

As an example, John and Kevin decide to both be captains on their team. They race together in 3 races with a variety of friends in different cities and then John races with an old college buddy in Denver (without Kevin), and Kevin races with five friends in Portland while on vacation (without John).  Captains can also race solo if desired, as long as one of the captains is present at each race.  In each of those races they use their same team name.  At the end of the season their team has competed in 5 total races, and the 2 captains raced together in 3 races (at least 50%).

* Be aware that you can race in any race, with anyone you want (captain or not) and win prize money and have a ton of fun.  The rules outlined above are only required if your team name is attempting to get points on the leaderboard in multiple cities.

 

1 Captain Team:
Teams that decide to have 1 captain will be required to have that 1 captain at every race. That person can race with any combination of other friends or team members as long as they're present at each race they plan on using their team name.  This enables teams to have some flexibility but also doesn't limit teams from racing if 2 captains schedules don't line up for at least 50% of the races they want to compete in.

As an example, Jenny decides to be the only captain on her team of friends. She races with them in 2 cities on the east coast and then heads out west for the summer and races with some other friends in another 2 races.  She then races solo in 1 more race while her and her family are visiting Chicago.  Jenny's team at the end of the season raced in 5 total races and she competed in all 5 as the only captain.   

* Be aware that you can race in any race, with anyone you want (captain or not) and win prize money and have a ton of fun.  The rules outlined above are only required if your team name is attempting to get points on the leaderboard in multiple cities.


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